How to Write a Good Customer Service Resume
Making a professional customer service resume or CV (Curriculum Vitae) must highlight your relevant experiences and abilities. A well-written resume as well as a compelling cover letter, in addition to a professional LinkedIn profile, could make a the difference in obtaining an employment. At Rockingham Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization services to make get noticed by your competitors. In this post, we’ll detail how to convey the customer service aspect on a resume or CV, show the skills of customer service on a CV or resume and give tips for writing about customer service capabilities.
How to describe the customer service in a resume or CV?
When describing your customer service experience, emphasize specific job duties and responsibilities. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent measures, such as the percentage of satisfaction with your customers, to prove your effectiveness.
How to show customer service skills on a CV or resume:
When you write about your experience, it’s also important to highlight specific skills that are applicable to customer service, including communicating and problem-solving skills. Include any relevant training or certifications that you have, for instance, a client service training course or certificate for a particular customer service software.
What should I write about when it comes to customer skill in customer service?
When writing about customer service skills, focus on the most important and relevant abilities for the job you’re applying for. For instance, if the job demands a lot phone communications, you should highlight your experience and skills for customer service by phone.
How do I record about my experience with customer service:
When you write about your customer service experience, include specific examples and quantify your successes. For instance, instead of using the phrase "Helped customers with their questions," say "Assisted an average of 50 clients per day with their questions, which resulted in a 90percent satisfied rate."
With these suggestions follow these suggestions to create your customer service resume the cover letter, CV, and LinkedIn profile that showcases your skills and experience, making you a strong candidate for customer service roles. Remember to proofread your resume, CV and cover letter before making it available for submission. Also, consider getting help from a professional Rockingham Resume if you need assistance.
