How to Write a Customer Service Resume

An effective customer-service profile or CV (Curriculum Vitae) must highlight your relevant experiences and abilities. A well-written resume or CV along with a solid cover letter, along with a professional LinkedIn profilecan make a huge difference when it comes to getting an interview. At Rockingham Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to help one standout from the competition. In this post, we’ll review how to portray customer service on a resume or CV, show capabilities in customer service on your CV or resume and offer tips regarding how to present your customer service abilities.

How to describe the customer service in a resume or CV:

When describing your customer-service experience, emphasize specific work duties and responsibilities. Make use of action verbs, like "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent measures, such as customer satisfaction , to demonstrate the impact you have made.

How can you demonstrate the skills of customer service on a resume:

In addition to describing your experience, it’s important to mention specific abilities that are relevant to customer service. These include communication skills and problem-solving capabilities. Include any relevant certifications or training like a customer service training course or certificate with a particular customer care software.

What should I write about customer service skills:

When writing about customer service abilities, concentrate on the most important and pertinent skills to the position you’re applying to. For example, if the job involves a lot of phone contact, make sure you highlight your experiences and expertise in phone customer service.

How do I write my personal experience as a customer:

When writing about your customer service experience, include specific examples and measure your successes. For instance, instead saying "Helped customers with their questions," say "Assisted an average of 50 customers per day with their inquiries, resulting in a 90percent percentage of satisfaction."

By following these tips and guidelines, you can develop a customer service resume or an application letter, and LinkedIn profile that shows your relevant experience and skills that make you an ideal candidate for customer service jobs. Remember to proofread your resume or letters of cover before submitting it and consider asking for help from a professional Rockingham Resume if you need assistance.