How to present Customer Service on a resume
When you are applying for a customer service job, it’s important to include your qualifications and experience on your resume. A well-written resume can make an enormous difference in getting the job you’ve been hoping for. Here at Rockingham Resume, we specialize in providing resume writing services to aid you in standing out from the crowd. In this article, we will give you tips on how to describe customer service on a resume.
- Utilize action verbs when describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively engaged in your customer service activities and are able to show results.
- Incorporate specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," you should say "managed a team of customers service representatives and took care of customer complaints."
- Incorporate relevant metrics like customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Highlight your skills and experiences which are most relevant for the position.
- Proofread and seek professional help Check your resume for errors before submitting it to ensure that it’s error-free. If you require help look into professional help from Rockingham Resume.
If you follow these advices and guidelines, you can write a resume for customer service that effectively highlights your relevant work experience and expertise. Be sure to adapt your resume to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Rockingham Resume can also assist you in writing a powerful resume that highlights your abilities and work experience.
