How to Describe Customer Service on a resume

Posted by Rockingham Resume on 5 Oct 2024

When trying to get a customer service position, it’s crucial to showcase your relevant qualifications and experience on your resume. A well-written resume can make significant difference in obtaining the job you’re looking for. We at Rockingham Resume, we specialize in offering professional resume writing services to assist you in standing out the rest of the applicants. In this article, we’ll go over tips on how to present the customer service aspect of your resume.

  1. Use action verbs: When talking about your experience with customer service include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service and are able to show results.
  2. Make sure to include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of declaring that you "worked in customer service," say "managed the team of customer service representatives and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% by using effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to the specific customer service position you’re applying for. Highlight the experience and skills that are most relevant to the position.
  5. Get professional assistance and proofread your resume Make sure you proofread your resume prior to submitting it to ensure that it’s error-free. If you require assistance take advice from a professional by contacting Rockingham Resume.

If you follow these advices by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant work experience as well as your skills. Keep in mind to modify your resume to fit the specific job you’re applying for , and to proofread it before submitting it. Rockingham Resume can also assist you in creating an effective resume that highlights your abilities as well as your experience.

Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Rockingham Resume.
Shelby Allen
Amazing service, quick, efficient and helped me land my dream job. Thankyou Rockingham Resume I have been recommending you to everyone.
Sandra Tricoli
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Tanja is friendly and helpful. Her reply was quick, and her work is very professional. I would recommend Melbourne Resume.
Jonathan
Positive: Professionalism, Quality, Responsiveness, Value Amazing service, quality and turnaround!
Stephanie Wilmott
Awesome work can’t fault anything. Very friendly professional service thanks heaps Tanja great work.
Michael Riznyk
Tanja and the rest of the team are professionals and amazing. I had issues, but they went out of their way to help. To ensure my resume is quality and the best. Tanja is a supersta. Her work is second to none. I would recommend anyone that’s needing an updated resume to go to them. Best in Rockingham.
KB B
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
Melbourne Resume have been very professional and a pleasure to deal with. Thank you Tanja for my fab resume and cover letter.
Eliana Sanchez
How to describe customer service on a resume

Resume

We provide professional resume writing services.

How to describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our very seasoned resume writers will make sure that your resume sticks out from the crowd.

We’re a team of highly qualified and experienced Recruiters, consultants and HR Professionals who are dedicated to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast variety of industries and professions means that we can create a high-quality, powerful resume that suits your specific needs.

Our goal is to provide you with a striking and impressive resume that is correctly optimised for success in Rockingham‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 871 072