How to describe customer service on a resume
When applying for a client service position, it’s crucial to highlight your relevant qualifications and experience on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. We at Rockingham Resume, we specialize in resume writing to assist you in standing out the rest of the applicants. In this article, we will give you tips on how to describe the customer service aspect of your resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed the team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Make your resume more tailored: Customize your resume for the customer service position you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Proofread and seek professional help: Proofread your resume before sending it out to ensure there are no errors. If you need help, consider seeking professional help by contacting Rockingham Resume.
With these suggestions that you will be able to craft an effective customer service resume that effectively highlights your experience and capabilities. Make sure to tailor your resume to the job you’re applying for and be sure to proofread your resume prior to submitting it. Rockingham Resume can also assist you in creating an effective resume that showcases your talents and experiences.
