How to Describe Customer Service on a Resume
When you are applying for a customer service position, it’s crucial to emphasize your relevant experiences and abilities in your resume. A well-written resume can make a an enormous difference in getting the job you’re looking for. At Rockingham Resume, we specialize in providing resume writing services to ensure that you stand out the competition. In this article, we’ll give you tips on how to talk about the quality of service you provide on your resume.
- Use action verbs: When talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service work and achieved outcomes.
- Include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service,"" mention that you "managed a team of customer service agents and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction rates to demonstrate your effectiveness. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Make your resume more tailored: Customize your resume to the specific customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you need help, consider seeking professional help at Rockingham Resume.
With these suggestions, you can create a customer service resume that effectively highlights your relevant work experience and skills. Make sure you customize your resume for the job you’re applying for and to proofread it before submitting it. Rockingham Resume can also assist you in creating an effective resume that showcases your talents and expertise.
