How to describe customer service on a Resume
When applying for a customer service position, you must be sure to emphasize your relevant experience and skills on your resume. A professionally written resume can make huge difference when you apply for the job you’re looking for. We at Rockingham Resume, we specialize in offering professional resume writing services to ensure that you stand out the crowd. In this article, we will give you tips on how to describe the customer service aspect of your resume.
- Use action verbs in explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in the work of customer service and achieved the desired results.
- Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed the team of customer service representatives and handled customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove your effectiveness. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Customize your resume: tailor your resume according to the customer service position you’re applying for. Highlight the experience and skills that are relevant to the job.
- Ask for professional help and proofread You should proofread your resume prior to sending it out to ensure it is error-free. If you require help, consider seeking professional help by contacting Rockingham Resume.
If you follow these guidelines follow these suggestions to create your resume for customer service that effectively highlights your experience and abilities. Remember to customize your resume for the specific job you’re applying to and make sure you proofread it prior to submitting it. Rockingham Resume can also assist in creating a professional resume that highlights your abilities and expertise.
